Privacy Policy

Effective Date: June 9, 2025

Your privacy is important to us. This Privacy Policy explains how TrackMyPractice collects, uses, and protects your personal information.

Information We Collect

• Your email address and optional name when you create an account
• A securely hashed version of your password (we do not store your actual password)
• Your practice logs and related notes and tags
• Basic browser and device information such as IP address, browser type, and operating system. This data is used solely for security logging (e.g., audit trails) and to help us improve compatibility and performance across different devices.
• Confirmation of a successful payment from Stripe. We do not collect, process, or store your credit card or other payment details — all transactions are securely handled by Stripe. Our system receives only a success response, which is used to activate your subscription access.

How We Use Your Information

• To provide and improve our services
• To personalize your experience and track your practice progress
• To handle support inquiries or technical issues
• To process payments and manage subscriptions

Sharing Your Information

We do not sell or rent your personal information. Your data is only visible to others in the following cases:

• It’s required by law or legal process
• It’s necessary to prevent fraud or abuse
• You have linked your account to a teacher by entering their unique teacher code. This allows the teacher to assign you practice homework and view the last 30 days of your practice activity, including session durations, tags, and notes. You may remove this access at any time from your Account page.

Your Choices

You may update your personal details or permanently delete your account — including all associated data and practice logs — from the Account page at any time. If you require assistance or have questions, you can contact us at support@trackmypractice.com or through our Contact Us form.

Security

We use industry-standard security measures to protect your data, including encryption, secure sessions, and regular audits.

Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with an updated effective date.

Contact

If you have any questions, contact us at support@trackmypractice.com or use our Contact Us form.

Terms

Effective Date: June 9, 2025

1. Acceptance of Terms

By using TrackMyPractice, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. User Accounts

• You must provide accurate information and keep your login secure
• You are responsible for any activity under your account

3. Subscriptions & Payments

Some features require a paid subscription. Payments are securely handled by Stripe. While all sales are generally considered final, customer satisfaction is important to us. If you are not satisfied with your subscription, you may request a full refund within 30 days of purchase by contacting us at support@trackmypractice.com or through our Contact Us form.

4. Content and Usage

• You may not upload harmful, abusive, or illegal content
• You may not attempt to gain unauthorized access to any part of the system

5. Student Account Linking

If you choose to link your account to a teacher by entering their unique teacher code, that teacher will be able to view your recent practice logs and assign you practice tasks. You may remove this access at any time from your Account page.

6. Limitation of Liability

TrackMyPractice is provided "as-is" without warranties of any kind. We are not liable for any loss or damages resulting from your use of the site.

7. Termination

We reserve the right to suspend or terminate accounts for violations of these terms or misuse of the service.

8. Changes to Terms

We may update these terms from time to time. Continued use of the service constitutes acceptance of any changes.

9. Contact

If you have any questions, contact us at support@trackmypractice.com or use our Contact Us form.